I ordered from them in the past and the product was excellent and saw changes within a week or less. I ordered this last time and used this product and it's been over 2 weeks no change. I had a little bit left from my previous order, so I decided to compare. I noticed the color of the cream is different as well as the smell. My previous bottle the color of the cream was a yellowish color with a stronger smell and the new bottle is a medium brown color with little to no smell. I am highly disappointed